Pricing

Our subscription plans are described here: https://www.sentinel-hub.com/pricing/

The difference between consumer / research and commercial plan is in the purpose of the usage of our services. If you are using the Sentinel Hub services for research purposes or for yourself, consumer / research option is the right one. If you are using it within your company, you should use commercial option.

VAT will be charged if you are purchasing our services as:

• not VAT registered company in the EU
• an individual from the EU or outside the EU

VAT won’t be charged if you are purchasing our services as:

• VAT registered company in the EU
• company outside the EU

Yes. You can go to the Dashboard and choose a recurrent subscription option.

This gives you an option to set-up automatically recurrent payment by PayPal or credit card, which you can cancel at any time.

Generally we advise to subscribe for an annual package as it comes with a discount.

To pay for the Sentinel Hub services you can choose between the following options:

• PayPal
• credit card (all supported by Adyen)
• wire-transfer

If you decide to subscribe, go to the Dashboard and choose one of the plans.

To change your payment method, two steps are needed:

1. You have to revoke existing subscription, which you can do in the Sentinel Hub Dashboard under the Billing tab / Order History. More details on how to revoke a subscription are described here. Your account will remain active until one month after the last payment.

2. Before your account expires, you have to establish a new subscription with your prefered payment method in the Sentinel Hub Dasboard under the Billing tab / Plans.

You can cancel your subscription to the Sentinel Hub services in the Sentinel Hub Dashboard. The link will take you to the “Billing” tab and the “History” list. Click on the link to “Details” of your subscription you would like to cancel. Click on the “Revoke subscription” button and confirm your choice. Your status will be changed to “revoked” and subscription canceled.

If you decide to cancel, you’ll be able to access Sentinel Hub’s premium features until the end of your current billing cycle. We don’t issue refunds.

No price plan is activated in a trial stage.

Please note that Sentinel Hub trial account is not allowed for commercial use. After 30 days, you can choose the subscription service you want and subscribe. There is no automatic payment.

The differences in functionality or data between the trial account and the subscription account:

• The trial account is limited to 30,000 requests and 300 processing units per minute, while subscription accounts have higher limits. See our pricing packages for details.
• The trial account does not provide access to TPDI functionality (commercial data). For this, you need one of the subscription accounts.
• The trial account does not provide access to the batch API. For this, you need one of the Enterprise packages.

If you need higher throughput during the trial period, contact us.

The trial use is completely free and there will be no costs associated to it whatsoever. You do not need to cancel your account after the trial period expires, and there are no automatic charges.

After 30 days of the trial period:

• The access to OGC services will expire, but you will still be able to use EO Browser for non-commercial purpose.
• To continue using OGC services you will have the ability to subscribe to one of the plans directly in the Sentinel Hub Dashboard.

We do not charge anything automatically, nor do we extend a subscription period automatically. A week before the end of subscription period you will be notified about incoming event and asked, whether you would like to extend the subscription. In case your decide for an extension, you will be asked for additional payment. In the opposite case, account will be frozen for one month period and deleted afterwards.

If you decide for extending the subscription, go to the Dashboard and choose one of the plans.
This gives you an option to set-up automatically recurrent payment by PayPal or credit card, which you can cancel at any time.

Yes! There are ESA sponsored accounts available. Visit our website on the Network of Resources for a step-by-step guide on how to apply!

You can find example mobile app here.

Note that the subscription option does not include the mobile app itself. This is simply an option of the service best suited for integration in various apps.

A definition of a processing unit is avaliable in our documentation. The rules with examples of how to calculate the number of processing units for a request are also provided.